Question 1

How can I return items I don't want?

Accepted Answer

Changed your mind? No worries! Just let us know at info@pepperandcute.com within 10 days of receiving your item. Make sure it's in its original packaging and unused. You'll need to cover the return postage, but once we get it back, we'll process your refund within 14 days. Easy peasy!

Question 2

What shipping options do we offer?

Accepted Answer

We currently offer Royal Mail Tracked 48 for all our adorable stationery deliveries! 📦✨

Question 3

Do we ship outside the UK?

Accepted Answer

We currently ship within the UK only due to high overseas delivery costs. But if you're outside the UK and really want our cute stationery, email us at info@pepperandcute.com and we'll calculate the shipping costs for you!

Question 4

When will my order arrive?

Accepted Answer

Your order should arrive in 2-4 days within the UK! If it takes a bit longer, just drop us a line at info@pepperandcute.com if you haven't received it after 10 working days. Thanks for your patience!

Question 5

Can I change my order after placing it?

Accepted Answer

Need to change your order? We'll do our best! If it hasn't been dispatched yet, we can make changes. If it has, unfortunately, we can't. Email us at info@pepperandcute.com as soon as possible!

Frequently Asked Questions

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